| || Top City Destinations |
1.
New York, NY
2.
San Francisco, CA
3.
Las Vegas, NV
4.
Los Angeles, CA
5.
Orlando, FL
6.
Dallas, TX
7.
Chicago, IL
8.
Washington, D.C.
9.
Boston, MA
10.
New Orleans, LA
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| || FAQ Pages |
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This page provides answers to the most frequently asked questions. Please
scroll through the list to find the information you need. If the question
you have is not found, please contact us.
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Rental Pricing |
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What is Estimated Rental Price?
The Estimated Rental Price includes the total of all known rates, taxes, fees, surcharges
and applicable drop off charges that you must pay either by law or by local policy
for the length of a particular car rental request. This price does not include optional
services such as insurance waivers, special equipment, mileage charges, or gasoline
etc. It also does not include extra day or hour charges that can result from a late
return of the rental car. This price is provided so you can better estimate the
total price you may pay to the rental car company for your car, but is not a guarantee
of your total charges. |
Are there special taxes
for car rentals in countries outside of the US?
Yes, there can be some mandatory taxes that are only applied in certain countries.
Check with the car company when you are picking up your car. |

Are taxes and insurance included in the
quoted rate?
No, taxes and insurance are not included in the quoted rate. |

What is the difference between base rental
rate and total charges?
The base rate is the amount of the rental before any taxes, service fees or mandatory
insurance charges are included. Total charges would include all additional fees. |

What are CDW, PAI, TPI, VAT, VLF and airport
taxes? Do I have to pay them?
CDW is Collision Damage Waiver, PAI is Personal Accident Insurance, TPI is
Theft Protection Insurance, VAT is Value Added Tax, and VLF is Vehicle License Fee.
Airport taxes are the fees that the airports charge to car companies for the use
of their terminals, railroads, and roads; plus other service charges mandated by
the airport. Yes, some of these various taxes and charges are mandatory and you
will be advised of them at the time of car pick up. |
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Reservation Process |
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Will the car company that confirms my reservation be the same one that provides
my car?
Not always. Some car companies have affiliates they use. |

Will I need a credit card in my name
to rent a car?
Yes, the driver will need to present a valid credit card in
the driver's name. Debit cards are not accepted. |

How old do I have to be to rent a car?
Most major car rental companies require renters to be a minimum
of 25 years of age. Some car rental companies do allow renters
at the minimum age of 18 but there is an increase in the rate
of the rental and a deposit is required. |

Do I need a foreign drivers License?
Not all car companies require you to have a license from the
country in which you are driving. Check with your car rental
agency prior to pick up to be sure you are prepared. |

Are car accessories available?
Many rental agencies offer car accessories such as child seats,
ski racks, tape/CD players, etc. You can request these at the
time of reservation in the "Special Requests or Information"
section of the Secure Car Reservation form when making your
car rental reservation. Extra charges may apply for these items
and they are based on availability. |

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Can I modify/change an existing reservation?
Yes; however, modifications may cause rate changes. Car rates can change daily,
or even hourly, so changes you make to your reservation after
confirmation can affect the original rate. |
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Is there a shuttle service to my rental
car?
Many rental agencies offer shuttle service to the car pick up location from the
airport. You will need to ask about this service prior to your arrival or check
at the airport. |
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Will I receive the make/model of car
I have reserved?
Receiving the requested make or model of car depends upon availability at the time
of your arrival to pick up the vehicle. We cannot guarantee the make or model you
will receive. |
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Miscellaneous |
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Are there seperate rules for local renters?
Many rental agencies do have additional rules and regulations
for local renters or individuals not traveling by plane to their
rental destination. Unlimited mileage and additional fees may
vary. Contact your rental agency directly when you receive your
confirmation number for further details specific to your reservation. |

What type of customer service is offered?
After submitting your reservation request, you will be provided
with an email address to use to make inquires about your request.
Our qualified and friendly agents are available 24-hours a day,
7 days a week, 365 days a year (including holidays) to answer
your questions. All you have to do is ask. |
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